Meet the TheyDo Agent
Make every decision customer-grounded
Curate, brief, and deliver answers grounded in experience intelligence. Make sure everyone can access customer context the moment they need to decide.

Most customer context never
leaves the journey map
CX teams build the context. They map the journeys, run the research, package the insights, but the map is just the beginning, not the end.
Decisions should be grounded in customer context

TheyDo streamlines three things stakeholders always need, but never standardize
The recurring question
What an exec or a product manager needs to know every week, every month, every report.
The evidence grounding the answer
Every claim cited back to the journey step it came from.
The answer in their own language
The vocabulary the audience already uses, not CX jargon.
How CX delivers experience intelligence
Curate for any audience
Collections bundle journey evidence for a specific audience and a specific moment, like a BU lead, a board meeting, or a sprint review. Each Collection is scoped to its reader, and the evidence stays live as the workspace updates.
CX teams already delivering intelligence this way
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Ready to make every decision customer-grounded?
4,000+
hours saved
36%
efficiency lift
5x
time to value
90%
shorter time-to-decision
Frequently Asked Questions
What is experience intelligence?
Experience intelligence is what TheyDo turns customer context into when it leaves the CX team. A Collection scoped to a business unit lead. A Doc written for the board. A live answer from TheyDo Agent in a sprint review. The evidence stays linked to the journey step it came from, so it holds up under scrutiny.
How do I share experience intelligence in TheyDo?
Collections bundle journey evidence for a specific audience. Docs auto-write executive readouts, briefs, and summaries. TheyDo Agent answers questions live, citing every source. For non-CX stakeholders, Docs export to PDF so they don't need a TheyDo seat.
How is TheyDo Agent different from a generic AI like ChatGPT or Copilot?
TheyDo Agent reasons over your own structured experience context, like your journeys, your insights, your metrics. A generic AI guesses from public training data. Every TheyDo Agent answer cites the journey step it came from, so claims hold up under scrutiny.
How fast can a team get a customer answer?
For most questions, in seconds. TheyDo Agent answers live from the workspace, with every claim cited to a journey step. Collections and Docs take a few minutes to set up for a specific audience, then update automatically as the workspace changes.
Who uses experience intelligence?
Anyone who needs to make a smart decision grounded in customer context. Product managers self-serve a Collection scoped to their feature, and execs read a Doc instead of waiting for a research debrief. CX builds it once, and the business uses it everywhere.