Journey management for business decision-making

TheyDo provides context to your structured and unstructured data, aligning teams to uncover the path to deliver on your customer and business goals.

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Trusted by world-leading brands

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Journeys break down silos

TheyDo connects different teams across the journey. Collect customer data from across your enterprise ecosystem in a single contextual view and uncover opportunities together.

Actionable Intelligence across business operations

In large organizations, decision-making can be slow and time-consuming. TheyDo’s unique approach to prioritization across departments enables customer value to flow.

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Differentiators

Customer-centricity, standardized.

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Unify your data in a journey framework

Establish a shared understanding across the whole customer experience from a bird’s eye view down to the smallest of steps.
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Free, unlimited users

Drive change through journeys, with unlimited users and individual and role-based access.
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Custom taxonomy

Speed up adoption and impact by standardizing one way of working across the organization.
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Secure and trusted

TheyDo has SOC-2 Type 1 certification as well as ISO 27001 certification. Full documentation and information about our SLAs, uptime, policies, and processes can be found in our Trust center.
AI

Journey AI

Deploy AI on your unstructured data

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Enable journey teams to work on their part of the experience while you maintain an overview of high-value opportunities.

Never miss out on another opportunity hiding in plain sight in your customer data.

Increase efficiency by effortlessly organizing insights and opportunities across complex journey frameworks.

Zoom in and out across your journeys to reveal the source insights behind each metric. Connect the numbers and emotions from your structured and unstructured data.

Impact

Change the game with TheyDo

4,000+

Hours saved

Saved on average for journey mapping on annual basis

36%

Efficiency increase

Productivity gains from automation and standardization

5x

Time to value

Speed up time to value when data flows across teams

90%

Shorter time to decision

Reduction in time from insight to decision

Find opportunities hiding in your data with Journey AI.