Templates overview

Templates help standardize your team's work by ensuring that everyone begins their journeys with the same basic structure. Using templates helps standardize your team's approach. It improves understanding and collaboration while ensuring that important information is captured.

TheyDo provides default journey templates to start with, and you can also create your own. Creating and managing templates can only be done by Organization admins to ensure that everyone works in the same way. Editors can use the templates once they’ve been created.